G3CNC Terms of Service

The following terms and conditions govern your Account and use of Services with G3CNC. Your contract and Account is with G3CNC LLC of Hamburg Pennsylvania. By signing up for the G3CNC service, training or other products sold by G3CNC LLC or using the G3CNC website (our “Services”) or any of the Services of G3CNC you are agreeing to be bound by the following terms and conditions (“Terms of Service”).

Any new features or tools which are added to the current Services shall also be subject to the Terms of Service. You can review the current version of the Terms of Service at any time here. G3CNC reserves the right to update and change the Terms of Service by posting updates and changes to the G3CNC website. We recommend that you check the Terms of Service from time to time for any updates or changes that may impact you.

You must read, agree with, and accept all of the terms and conditions contained in this Terms of Service agreement, as well as G3CNC’s Privacy Policy and Cookies Policy, incorporated herein by reference, before you use the Services or create a G3CNC account (“Account”).

Everyday language summaries are provided for your benefit and are not legally binding. Please read the “Terms of Service” for the complete picture of your legal requirements. By using G3CNC or any G3CNC Services, you are agreeing to these terms. Be sure to occasionally check back for updates.

1. Account Terms

You agree to the following terms relating to your account:

  1. You must be 18 years or older or at least the age of majority in the jurisdiction where you reside or from which you use these Services or have such authorization from your parents or guardian.
  2. You must provide your full legal name, current address, a valid email address, and any other information needed in order to complete the signup process.
  3. You are responsible for ensuring that your registration information is true, accurate and complete.
  4. You acknowledge that G3CNC will use the email address you provide as the primary method for communication.
  5. You are responsible for keeping your password secure. G3CNC cannot and will not be liable for any loss or damage from your failure to maintain the security of your account and password.
  6. You are responsible for all activity and content such as videos, files, data, graphics, photos and links that is uploaded to your G3CNC account (“Content”).
  7. A breach or violation of any term in the Terms of Service as determined in the sole discretion of G3CNC will result in an immediate termination of your Services.

Which means
 You have to use your own information to create a valid G3CNC Account and you are responsible for the details of that account. Remember that we can cancel your service if you violate any of these terms. If we need to reach you, we will send you an email to the email that you provided.

2. Account Activation

  1. Subject to section 2.1, the person signing up for the Services will be the contracting party (“Account Owner”) for the purposes of our Terms of Service and will be the person who is authorized to use any corresponding account we may provide to the Account Owner in connection with the Services.
  2. If you are signing up for the Services on behalf of your employer, your employer shall be the Account Owner. If you are signing up for the Services on behalf of your employer, then you represent and warrant that you have the authority to bind your employer to our Terms of Service.

Which means
 The person signing up for the G3CNC Services is responsible for the account and is bound by these Terms of Service. If you sign up on behalf of your employer, your employer owns the account and is also bound by our Terms of Service.

3. General Conditions of Use

The following general conditions apply to your use of the Services:

  1. Technical support is only provided to paying Account Owners and is only available via email.
  2. You are responsible for the conduct on your Account and the conduct of your employees.
  3. You must ensure that you and you or your employees do not:
     1. use the Services for any illegal or unauthorized purpose nor may you, in your use of the Services, violate any laws in your jurisdiction (including but not limited to copyright laws) as well as the laws of Canada;
     2. reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services without our express written permission;
     3. misuse the Services by interfering with their normal operation, or attempting to access them using a method other than through the interfaces and instructions we provide;
     4. purchase search engine or other pay per click keywords (such as Google AdWords), or domain names that use G3CNC or G3CNC trademarks and/or variations and misspellings thereof;
     5. circumvent or attempt to circumvent any limitations imposed on your account;
     6. probe, scan, or test the vulnerability of any G3CNC system or network, unless we have given you prior written authorization;
     7. decipher, decompile, disassemble, translate, create derivative works, reverse engineer, or otherwise attempt to reconstruct, identify or discover any source code, algorithms, underlying ideas or underlying user interface techniques in the Services or any of the software used to provide the Services, or attempt to do so;
     8. directly or indirectly identify a customer contrary to the terms of any Confidentiality Notice or other privacy setting or attempt to do so;
     9. use the Services to collect or store any sensitive information (“Sensitive Information”) including personal health information, banking, and credit card information, and if you do use G3CNC to collect, store or otherwise process any Sensitive Information you do so at your own risk and you are responsible for ensuring compliance with all applicable laws;
     10. transmit any viruses, malware, or other types of malicious software, or links to such software, through the Services;
     11. use the Services to infringe the Intellectual Property Rights of others, or to commit any unlawful activity;
     12. attempt to circumvent any license, timing or use restrictions that are built into the Services; or
     13. lend, resell, lease or sublicense or otherwise use the Services for the benefit of a third party, unless we have given you prior written authorization. 
  4. Questions about the Terms of Service should be sent to [email protected].
  5. You understand that your Content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit Card information is always encrypted during transfer over networks.
  6. If you are on a G3CNC plan with transaction fees and don’t have written consent from G3CNC, you agree not to charge people to access your courses other than by collecting payments on the G3CNC Services. Any attempt to bypass the G3CNC payment system to avoid transaction fees may result in the suspension or cancellation of your account. If you would like to avoid transaction fees please contact us to switch to a plan with no fees.
  7. We do not knowingly provide services or sell products to children. If you are below the age of 16, you may use our website or the Services only with the permission and active involvement of a parent or legal guardian. If you are a minor, please do not provide us or other website visitors with any personal information and do not use this website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].

Which means
 The G3CNC Services belongs to us. You are not allowed to steal or copy it or use it for any illegal or sketchy purpose.
 
 If you’re on an older plan with transaction fees, don’t bypass our billing system to avoid them. If you’d like a no fees account, you can switch to one of our current plans.
 
 On the internet, your content may be transferred unencrypted and may be altered, but credit card information is always encrypted.
 
 Do not use our services if you are a minor without the authorization of your parent or guardian.

4. G3CNC Rights

The following are G3CNC’s rights in regard to the Services and these Terms of Service:

  1. We reserve the right to modify or terminate the Services for any reason, without notice at any time.
  2. We reserve the right to refuse our Services to anyone for any reason at any time.
  3. G3CNC does not pre-screen Content and it is in their sole discretion to refuse or remove any Content that is available via the Services.
  4. We may, but have no obligation to, remove Content or suspend an Account Owner’s access to the Services if they share or otherwise make available Content containing material that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
  5. Verbal or written abuse of any kind (including threats of abuse or retribution) by an Account Owner or its representatives directed at any G3CNC customer, G3CNC employee, member, or officer will result in immediate account termination.
  6. We reserve the right to provide our Services to your competitors and make no promise of exclusivity in any particular market segment. You further acknowledge and agree that G3CNC employees and contractors may also be G3CNC customers/instructors and that they may compete with you, although they may not use your confidential information in doing so.
  7. In the event of a dispute regarding account ownership, we reserve the right to request documentation to determine or confirm account ownership. Documentation may include, but is not limited to, a scanned copy of your business license, government issued photo ID, the last four digits of the credit card on file, etc.
  8. G3CNC retains the right to determine, in our sole judgment, rightful account ownership and transfer an account to the rightful owner. If we are unable to reasonably determine the rightful Account Owner, G3CNC reserves the right to temporarily disable an account until resolution has been determined between the disputing parties.

Which means
 We can modify, cancel or refuse the Services at anytime.
 
 In the event of an ownership dispute over a G3CNC account, we can freeze the account or transfer it to the rightful owner.

5. Limitation of Liability

  1. YOU EXPRESSLY UNDERSTAND AND AGREE THAT G3CNC SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES RESULTING FROM THE USE OF OR INABILITY TO USE THE SERVICE.
  2. IN NO EVENT SHALL G3CNC OR OUR SUPPLIERS BE LIABLE FOR LOST PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH OUR SITE, OUR SERVICES OR THIS AGREEMENT (HOWEVER ARISING INCLUDING NEGLIGENCE). YOU AGREE TO INDEMNIFY AND HOLD US AND (AS APPLICABLE) OUR PARENT, SUBSIDIARIES, AFFILIATES, G3CNC PARTNERS, OFFICERS, DIRECTORS, AGENTS, AND EMPLOYEES, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE ATTORNEYS’ FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF YOUR BREACH OF THIS AGREEMENT OR THE DOCUMENTS IT INCORPORATES BY REFERENCE, OR YOUR VIOLATION OF ANY LAW OR THE RIGHTS OF A THIRD PARTY.
  3. Your use of the Services is at your sole risk. The Services is provided on an ”as is“ and ”as available“ basis without any warranty or condition, express, implied or statutory.
  4. G3CNC does not warrant that the Services will be uninterrupted, timely, secure, or error-free.
  5. G3CNC does not warrant that the results that may be obtained from the use of the Services will be accurate or reliable.
  6. G3CNC does not warrant that the quality of any products, Services, information, or other material purchased or obtained by you through the Services will meet your expectations, or that any errors in the Services will be corrected.
  7. IN NO EVENT WILL G3CNC’S AGGREGATE LIABILITY FOR ALL CLAIMS OF ANY KIND, INCLUDING ANY CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER BY STATUTE, CONTRACT, TORT, OR UNDER ANY OTHER THEORY OF LIABILITY, EXCEED THE LESSER OF: THE FEES PAID BY YOU FOR THE G3CNC SERVICES HEREUNDER DURING THE ONE (1) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE ON WHICH THE CAUSE OF ACTION AROSE OR 100$.

Which means
 We are not responsible if you break the law, breach this agreement or go against the rights of a third party, especially if you get sued.
 
 Services are “as is” so it may have errors or interruptions and we provide no warranties.
 
 The total amount of our potential liability is limited to one month of your fees paid to us.

Waiver and Complete Agreement

The failure of G3CNC to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and G3CNC and govern your use of the Services, superseding
 any prior agreements between you and G3CNC (including, but not limited to, any prior versions of the Terms of Service).

Which means
 If G3CNC chooses not to enforce any of these provisions at any time, it does not mean that they give up that right later.
 
 These terms of Services make up the agreement that applies to you. This means that any previous agreements between you and G3CNC don’t apply if they conflict with these terms.

6. Intellectual Property and Customer Content

  1. We claim intellectual property rights over that is provided through our “services” including all training content. 
  2. We retain ownership over all content utilized via the G3CNC training site.
  3. We agree: (a) to provide paying customers with the right to view our Content: (b) to allow other internet users to view our Content; and (c) that G3CNC can, at any time, revoke access to any and all Content provided through our Services.
  4. You acknowledge that, in order to ensure compliance with legal obligations, we may be required to review certain content submitted to the Services to determine whether it is illegal or whether it violates these Terms of Service. We may also prevent access to or refuse to display content that we reasonably believe violates the law or these Terms of Service. G3CNC has no obligation to monitor or review any content submitted to the Services by you or any other person.
  5. Any ideas, suggestions, concepts, processes, techniques, questions, answers, codes/scripts, and other comments related to our services, site, proposed services, documentation, or business (“Feedback”) that you provide to G3CNC will be owned by G3CNC and you hereby waive any claim you have to ownership, compensation, monetary or otherwise, for providing the Feedback and for G3CNC’s use of your Feedback.
  6. You hereby grant G3CNC a non-exclusive right to use your trade-names, trademarks, service marks, trade dress and logos to promote the G3CNC service.
  7. We will not disclose your Confidential Information to third parties, except as required in the course of providing our Services. “Confidential Information” includes any materials or information provided by you to us which is not publicly known. Confidential Information does not include information that: (a) was in the public domain at the time we received it; (b) comes into the public domain after we received it through no fault of ours; (c) we received from someone other than you without breach of our or their confidentiality obligations; (d) we are required by law to disclose; or (e) that you have given your consent or instructed us to disclose.
  8. If you remove content, delete your account or if these Terms of Service are terminated, we will be permitted to retain a copy, including archives, of your Confidential Information or any information that is related to your account (including Content and personal information) if such retention is necessary to meet our legal and compliance obligations.

Which means
 Anything you upload remains yours and your responsibility. If you want to remove your content, just delete your account.
 
 We are allowed to keep a copy of certain information if we are required to do so by law.

7. Payment of Fees & Taxes

A valid credit card is required for accounts able to process orders using a live payment gateway. Accounts used for development purposes (unable to process orders using a live payment gateway) do not require a valid credit card.

For our paid plans, Services will be billed in monthly. When your billing period is over, the Account Owner will be sent an invoice via the email provided.

Account Owners must dispute any discrepancies or errors in their invoices within two weeks of their receipt of an invoice/bill.

All fees are exclusive of applicable federal, provincial, state, local or other governmental sales, goods and Services, harmonized or other taxes, fees or charges now in force or enacted in the future (“Taxes”).

If you are resident in the U.S., Taxes may apply to your subscription to or purchase of some or all of G3CNC’s products and Services, including without limitation, your subscription to or purchase of G3CNC’s ecommerce Services (“Taxable Offerings”). Any applicable Taxes are based on the rates applicable to the U.S billing address you provide to us, and will be calculated at the time of purchase of the applicable Taxable Offerings. Such amounts are in addition to fees for the Taxable Offerings and will be billed to the credit card you use to pay for the Taxable Offerings. If you are exempt from payment of such Taxes, you must provide us with an original certificate that satisfies applicable legal requirements attesting to tax-exempt status. Tax exemption will only apply from and after the date we receive such a certificate.

If you are not a resident of Canada or the U.S., and not subject to Canadian Goods and Services Tax/Harmonized Sales Tax (GST/HST) in respect of your subscription to or purchase of G3CNC’s products and Services, G3CNC will attempt during the purchase process to verify your location and will not charge you tax on top of your purchase. Should G3CNC request it, you must provide us with a statement by email to [email protected] stating that: (i) you are not a resident of Canada or the U.S.; (ii) you are not GST/HST registered; and (iii) to the extent that you are an individual and not a corporation or other legal entity, you were not physically present in Canada when G3CNC’s products and Services were made available to you. The statement should also include your complete home and/or business location
 address. To the extent that you are an individual and not a corporation or other legal entity, and your location of usage changes to a place in Canada or the U.S., you must advise us immediately by email to [email protected].

G3CNC does not provide refunds.

Which means
 For live payment gateways, a valid credit card is required. You will be billed every 30 days and have 2 weeks to pay. If you’re in Canada and exempt from Canadian taxes, let us know by giving us your original exemption certificate.
 
 No refunds.

8. G3CNC Payments

  1. Payments Platform. G3CNC offers access to a payments platform through which you may process payment transactions with your students or other users (“G3CNC Payments”). We use a third party payments processor and platform provider like Stripe Inc. (“Stripe”) to facilitate G3CNC Payments (the “Provider”). We reserve the right to change the Provider at any time, in which case you agree to take whatever steps as we may advise in order to migrate the G3CNC Payments service to another Provider.
  2. Fees. We will charge you a fee for every transaction you process through G3CNC Payments, including purchase/payment transactions and credit/refund/return transactions. Fees for G3CNC Payments are payable by you to G3CNC in accordance with the Pricing Schedule posted on our website.
  3. Settlement of Transactions.
     1. We will deposit the amounts actually received by us for transactions submitted through G3CNC Payments (less any applicable fees and Chargebacks, defined below) into your designed bank account or by any other means that we may make available and you may select (such as push card payments), in accordance with the payout schedule in your G3CNC plan. Your payout schedule is subject to change if your G3CNC plan changes. Payouts for new customers may be delayed while we verify your account.
     2. You are responsible for monitoring your transactions and ensuring that our payments to you are correct. You must notify us of any errors in payments made to you within sixty (60) days of the error first appearing on your electronic transaction history. Failure to notify us of such an error in accordance with these Terms of Service will be deemed a waiver of any right to amounts owed to you.
     3. We may delay settlement if we need to conduct an investigation or resolve any suspicious activity or pending dispute related to any transaction or your account, for the entire time it takes for us to do so. We also may defer settlement or restrict access to your funds as required by law or court order, or if otherwise requested by law enforcement or governmental entity.
  4. Chargebacks.
     1. The amount of a transaction may be reversed or charged back to your bank account (a “Chargeback”) if the transaction (a) is disputed by one of your students or other users, (b) is reversed for any reason by a payment card network (defined below), our Provider, or a payer’s or our financial institution, (c) was not authorized or we have any reason to believe that the transaction was not authorized, or (d) is allegedly unlawful, suspicious, or in violation of the terms of these Terms of Service. We will charge you a fee of $25 for each Chargeback.
     2. For any transaction that results in a Chargeback, we may withhold the Chargeback amount in a Reserve (defined below). We may deduct the amount of any Chargeback and any associated fees, fines, or penalties assessed by the card-issuing bank or organization or our Provider from your bank account (including without limitation any Reserve), any proceeds due to you, your bank account, or other payment instrument registered with us. If you have pending Chargebacks, we may delay settlement of future transactions. Further, if we reasonably believe that a Chargeback is likely with respect to any transaction, we may withhold the amount of the potential Chargeback from payments otherwise due to you under these Terms of Service until such time that (a) a Chargeback is assessed due to a user’s complaint, in which case we will retain the funds, (b) the period of time under applicable law or regulation by which the user may dispute that the transaction has expired or (c) we determine that a Chargeback on the transaction will not occur. If we are unable to recover funds related to a Chargeback for which you are liable, you will pay us the full amount of the Chargeback immediately upon demand. You agree to pay all costs and expenses, including without limitation attorneys’ fees and other legal expenses, incurred by or on behalf of us in connection with the collection of any amounts due to G3CNC under these Terms of Service that are unpaid by you.
     3. If we determine that you are incurring an excessive amount of Chargebacks, we may establish controls or conditions governing your account, including without limitation, by (a) establishing new processing fees, (b) creating a Reserve (defined below) in an amount reasonably determined by us to cover anticipated Chargebacks and related fees, (c) delaying settlement and (d) terminating or suspending your access to the G3CNC Payments or other Services.
     4. Any bank account or payment card information may be held by G3CNC in order to satisfy any account balances, disputes, refunds,Chargebacks or other liabilities or obligations after leaving or terminating G3CNC Payments or any other Service offered under these Terms of Service.
  5. Reserve. We may at any time in our discretion designate an amount of funds that you must maintain in a separate reserve account (a “Reserve”) to secure the performance of your payment obligations under these Terms of Service. We may require a Reserve for any reason, including if you have a high rate of Chargebacks or refunds, or other indications of performance problems related to your use of G3CNC Payments or other Services. The Reserve will be in an amount as reasonably determined by us to cover anticipated Chargebacks, returns, unfulfilled services or credit risk based on your processing history or such amount designated by our processor. The Reserve may be raised, reduced or removed at any time by us, in our sole discretion, based on your payment history, a credit review, the amount of any arbitration award or court judgment against you in our favor, or otherwise as we or our Provider may determine or require. If you do not have sufficient funds in your Reserve, we may fund the Reserve from any funding source associated with your account, including but not limited to any funds (a) due to you under these Terms of Service or (b) available in your bank account, or other payment instrument registered with us. You grant us a security interest in and lien on any and all funds held in any Reserve, and also authorize us to make any withdrawals or debits from the Reserve, without prior notice to you, to collect amounts that you owe us under these Terms of Service, including without limitation for any reversals of deposits or transfers made to your bank account.
  6. Refunds and Returns.
     1. You agree to process returns, and provide refunds and adjustments, for your goods or services through G3CNC Payments in accordance with these Terms of Service and any applicable payment card network rules or our Provider’s terms. Payment card network rules may require that you will (a) maintain a fair return, cancellation or adjustment policy, (b) disclose your return or cancellation policy to customers at the time of purchase, (c) not give cash refunds to a customer in connection with a card sale, unless required by law and (d) not accept cash or any other item of value for preparing a card sale refund. You are responsible for knowing and adhering to the payment card network rules applicable to you, and G3CNC will not be liable for any violation by you of the payment card network rules.
     2. The amount of the refund/ adjustment must include any associated taxes required to be refunded and cannot exceed the amount shown as the total on the original sales data except by the exact amount required to reimburse the user for postage that the user paid to return merchandise, if applicable. Please be aware, if your refund policy prohibits returns or is unsatisfactory to the user, you may still receive a Chargeback relating to such sales. You can process a refund through your account up to sixty (60) days from the day you accepted the payment. If the balance in your account is insufficient to cover the refund, we will withdraw up to the requested refund amount from your bank account and credit it back to your user’s card. Transaction fees are also refunded, so the full purchase amount is always returned to your user.
  7. Customer Service. Even if G3CNC handles disputes, Chargebacks or refunds on your behalf through G3CNC Payments, you are solely responsible for all customer service issues relating to your services, including pricing, fulfillment, cancellation by you or customer, returns, refunds and adjustments, rebates, functionality and warranty, technical support, and feedback, reviews, or ratings concerning experiences with your personnel, policies or processes. In performing customer service, you will always present yourself as a separate entity from G3CNC. As between you and G3CNC, you are solely responsible for customer service issues relating to your account.
  8. Stripe Connected Accounts. Where Stripe is the Provider, the following provisions will apply:
     1. To connect to our platform and process payments through Stripe we will create a Stripe account (a “Stripe Connect Account”) for you that is connected to the G3CNC Payment platform. You will be required to accept the terms of the Stripe Connected Account Agreement and Stripe Services Agreement as well as any other documentation that Stripe may require (the “Stripe Documentation”). You agree to comply with the Stripe Documentation and not to engage in any activity that is expressly prohibited by the Stripe Documentation. Stripe processes your personal information in accordance with its own privacy policy, available here: http://stripe.com/privacy. Stripe may deny the creation of a Stripe Connect Account or may suspend or terminate a Stripe Connect Account, in its discretion in accordance with the Stripe Documentation.
     2. You agree that we can directly access your Stripe Connect Account dashboard, including information about your transactions (including purchases and refunds) and Stripe account balance (your  “Connected Account Data”), in order to collect fees, process payments and refunds, handle disputes, process Chargebacks, and any other activity necessary to provide G3CNC Payments or other Services in accordance with these Terms of Service and our Privacy Policy, and you give us express authorization to conduct any of the above activities on your behalf through your Stripe Connect Account.
     3. We may exchange Connected Account Data with Stripe as necessary to detect and prevent fraud, misuse, unlawful, abusive or deceptive activity, and otherwise to allow G3CNC and Stripe to each comply with our legal and regulatory obligations.
     4. You represent and warrant that all information provided to G3CNC or Stripe in connection with the creation or maintenance of a Stripe Connected Account is true and accurate in all material respects at all times. You will be responsible for any loss or liability incurred by G3CNC due to activity conducted through a Stripe Connect Account initiated by you or on your behalf, or using your credentials even if not authorized by you, and G3CNC may deduct such losses from your Stripe Connect Account or your G3CNC Account, or require you to pay such losses to G3CNC.
     5. You agree to indemnify, defend and hold harmless G3CNC and Stripe and their respective affiliates from any claims brought by a third party arising out of any activity conducted through a Stripe Connect Account or arising out of your breach of these Terms of Service or the Stripe Documentation.

Which means
 You can use our platform to accept payments and process refunds for your students. You will receive payouts on your payout schedule (based on your current G3CNC plan) and you must pay us a fee for each payment/refund transaction that goes through our platform. If we suspect fraud or misuse on your account, we may suspend your payout and we may require you to keep a float on reserve to cover your transaction fees.
 
 We will arrange for a processor to process credit and debit card payments with the payment networks and you will have to agree to the processor’s terms and conditions as well as the payment network rules. Even if you use our Services, including our G3CNC Payment, you are still responsible for customer service for your students.

 

9. Account Downgrade and Termination Process

You may cancel your Account at any time by requesting cancellation via the in-app chatbot, or by emailing [email protected]  with the subject line ‘Cancel account’.

9.1. Account Downgrade. To initiate changes to your account status, you may contact us at any time via the in-app chatbot, or by emailing [email protected] with the subject line ‘ChangeCancel account status’. Upon receiving your request, we will downgrade your account to our free self-serve plan if available. This allows you to retain access to your account without incurring further Fees. Your content will remain intact on the free plan, ensuring that you do not lose any data during this transition.

9.2. Termination Process. Should you decide to fully cancel and terminate your account after being downgraded, please contact Customer Support. Our team will provide you with cancellation instructions. It's important to note that once your account is cancelled, all your content may be permanently deleted from the Services. Before proceeding with cancellation, understand that data deletion is irreversible. G3CNC will not be held responsible for any data loss, training records, training certificates, course progress loss resulting from account cancellation. As noted in Section 7, above, if you remove Content, we may retain a copy for our business purpose related to these Terms of Service and to the extent necessary to meet our legal and compliance Obligations.

If you request a change in account status after your billing cycle has commenced, please note that your payment covers service access for the entire billing period. As payments are made in advance, no additional invoices will be issued upon account status change or cancellation. 

Fraud: Without limiting any other remedies, G3CNC may prevent you from creating an Account or suspend or terminate any Account that you create if we suspect that you have engaged in fraudulent activity in connection with the Services.

Any of your obligations set forth in these Terms of Service that are intended to survive termination will survive the termination of the Services.

Which means
 To initiate a cancellation, use the in-app chatbot or email [email protected]. G3CNC will respond with specific information regarding the cancellation process for your account. Once the cancellation is confirmed, all your content will be permanently deleted and we are allowed to keep a copy, as required by law. If you request a change in your account status (e.g., upgrade, downgrade, or cancellation) after your billing cycle has started, your payment for that billing cycle covers the entire period.

We may change or cancel your account at any time. Any fraud and we will suspend or cancel your account.

.

10. Modifications to the Services and Prices

Prices for using G3CNC are subject to change upon 30 days’ notice from G3CNC. Such notice may be provided at any time by posting the changes to the G3CNC Site (G3CNC.com) or the administration menu of your G3CNC site via an announcement.

G3CNC reserves the right at any time to modify or discontinue the Services (or any part thereof) with or without notice.

G3CNC shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Services.

Which means
 We may change or discontinue the Services at any time, without liability.

11. Optional Tools

G3CNC may provide you with access to, and you may choose to use, third party tools as part of the Services, including for example the G3CNC App Store, over which G3CNC neither monitors nor has any control or input. You acknowledge and agree that G3CNC provides access to such tools ‘as is without any warranties, representations or conditions of any kind and without any endorsement. G3CNC shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of third-party services is entirely at your own risk and discretion and you should ensure that you are familiar with and approve the terms on which tools are provided by the relevant third-party provider(s).

G3CNC strongly recommends that instructors seek specialist advice before using or relying on certain tools. In particular, tax calculators should be used for reference only and not as a substitute for independent tax advice when assessing the correct tax rates instructors should charge end users.

Which means
 We are not responsible for third party tools so use them at your own risk. If you use them you agree that we do not provide a warranty, so get advice beforehand.

12. White Label Apps

With respect to any white label applications (“White Label Apps”) which G3CNC may provide you with access to in connection with your sites, you acknowledge and agree as follows:

12.1. G3CNC is not a party to any terms or agreements that may be entered into between you and your chosen app store vendor (“ASV”) such as Apple and/or Google, and you are solely responsible for your own dealings with your chosen ASV, and for compliance with such terms or agreements.

12.2. Your decision to make available your White Label App through an ASV is at your own risk and discretion.

12.3. G3CNC does not guarantee that your White Label App will be approved by any ASV, and any approval by an ASV will be subject to your compliance with the ASV’s guidelines and policies.

12.4. All mobile apps including your White Label App may be subject to ongoing reviews by ASVs, and failure to comply with your ASV’s guidelines and policies or your other terms or agreements with the ASV may result in your White Label App listing being revoked or suspended by the ASV without advance warning and/or control by G3CNC.

12.5. In the event that G3CNC incurs any fees or charges from an ASV, as a result of or in connection with in-app purchases made through the White Label Apps provided to you, G3CNC reserves the right to impose a fee on such in-app purchases to offset the charges incurred. This fee will not exceed 5% of the total amount of the in-app purchase transaction.

12.6. G3CNC will not refund fees in the event that you are unable to make available or use, or continue to make available or use, your White Label App through your ASV.

12.7. Any content accessible on your White Label App, including content generated by you or your users, will be subject to the terms and conditions set out by your ASV, for which you will be solely responsible.

12.8. G3CNC does not guarantee and is not responsible for the availability of, content provided on, or functionality of, the ASV’s platform or any third party sites relating to the ASV’s platform.

12.9. Even if G3CNC supports you in resolving disputes with your chosen ASV, you are solely responsible for all content, technical support and customer service issues relating to your White Label App, including, but not limited to, in-app purchases, fulfillment, cancellation by you, your authorized users, returns, refunds, adjustments, rebates, functionality, warranty and feedback, reviews, or ratings.

12.10. When providing technical support and customer services to your users in connection with your White Label App, you must always present yourself as a separate entity from G3CNC and not as an agent or representative of G3CNC. As between you and G3CNC, you are solely responsible for all technical support and customer service issues relating to your White Label App.

Which means
 You are responsible for ensuring that your White Label App is accepted by your chosen app store vendor. G3CNC will not offer refunds in the event that your White Label app is not accepted by your chosen app store vendor. You are responsible for providing your own technical support.

 

 

 

 

13. Personal Data

14.1. The ordinary operation of our Services to you and administering your G3CNC Account requires us to collect personal data related to individuals that are you, your employees or your representatives (“Client Data”).

14.2. In connection with providing the Services to you, we may process personal data that is: (a) related to individuals who are your users, or (b) otherwise included in your Content (collectively, “User Data”).

14.3. We will process Client Data and User Data in accordance with: (a) these Terms of Service; (b) our Privacy Policy, which is available at training.g3cnc.net/pages/privacy .The Privacy Policy will form part of these Terms of Service and may be amended in accordance with their terms. We will not sell Client Data or User Data.

14.4. You acknowledge and agree that: (a) we will process User Data on your behalf as your service provider and, as between you and us, you remain the owner and controller of the Authorized User Data; (b) you are responsible for User Data as its owner and controller; and (c) you (and not G3CNC) are responsible for ensuring that your use, and the use by your users, of the Services complies with all applicable laws, including privacy and data protection laws, as well as these Terms of Use.

14.5. You represent and warrant to G3CNC that: (a) all of your Content complies with all applicable laws and regulations in all relevant jurisdictions (including privacy and data protection laws) and does not infringe, violate or misappropriate any rights of any person; and (b) you have provided all required notices to and obtained all necessary consents from your users to allow G3CNC to provide the User Data as contemplated by these Terms of Service.

Which means

In order to provide you with our services, we may need to process certain personal information.

 

 

14. Digital Millennium Copyright Act

14.1 General Policy
 G3CNC has adopted the following general policy toward copyright infringement in accordance with the Digital Millennium Copyright Act (http://lcweb.loc.gov/copyright/legislation/dmca.pdf). It is G3CNC’s policy to (a) block access to or remove Content that it believes in good faith to be copyrighted material that has been illegally copied and distributed by any of its affiliates, content providers, or users; and (b) remove and discontinue Services to repeat offenders.

14.2 Procedure for Reporting Copyright Infringement
 If you believe that Content residing on or accessible through the G3CNC web site or Services infringes a copyright, please send a notice of copyright infringement containing the following information to the Designated Agent listed below:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed;
  2. Identification of works or materials being infringed;
  3. Identification of the Content that is claimed to be infringing including information regarding the location of the Content that the copyright owner seeks to have removed, with sufficient detail so that G3CNC is capable of finding and verifying its existence;
  4. Contact information about the notifier including address, telephone number and, if available, e-mail address;
  5. A statement that the notifier has a good faith belief that the Content is not authorized by the copyright owner, its agent, or the law; and
  6. A statement made under penalty of perjury that the information provided is accurate and the notifying party is authorized to make the complaint on behalf of the copyright owner.

14.3 Once Proper Bona Fide Infringement Notification is Received by G3CNC’s Support Team

It is G3CNC’s policy to notify the Content provider or user that an infringement notification has been received and that the Content will be removed at the end of 24 hours unless a counter-notice is supplied to G3CNC. If no counter-notice complying with Section 14.4 below is supplied, the infringing content will be removed from the system.

14.4 Procedure to Supply a Counter-Notice to G3CNC

If the Content provider, or user believes that the Content that was removed or to which access was disabled is either not infringing, or the Content provider or user believes that it has the right to post and use such Content
 from the copyright owner, the copyright owner’s agent, or pursuant to the law, the Content provider or user must send a counter-notice containing the following information to G3CNC’s Support Team listed below:

  1. A physical or electronic signature of the Content provider or user;
  2. Identification of the Content that is claimed to be infringing;
  3. A statement that the Content provider or user has a good faith belief that the infringement notification was received as a result of mistake or a misidentification of the Content; and
  4. Content provider’s or user’s name, address, telephone number, and, if available, e-mail address and a statement that such person or entity consents to the jurisdiction of the Federal Court for the judicial district in which the Content provider’s or user’s address is located, or if the Content provider’s or user’s address is located outside the United States, for any judicial district in which G3CNC is located, and that such person or entity will accept Services of process from the person who provided notification of the alleged infringement.

If a counter-notice is received by G3CNC’s Support Team, G3CNC will restore access to the Content and notify the original complaining party. The Content will then remain published unless the copyright owner files an action seeking a court order against the Content provider or user.

14.5 Designated Agent to Receive Notification of Claimed Infringement

Please contact G3CNC’s Support Team to submit a Notification of Claimed Infringement at the following address:

Name – G3CNC.net, Attn: Copyright Infringement
 Email – [email protected]
 Address – 155 Woodland Terrace Hamburg, PA 19526, USA

15. G3CNC Accounts Payable Information

Business ID Number or Business Registration Number
 USA
Business Name
 Canada: G3CNC LLC
 US: G3CNC LLC

Address
 155 Woodland Terrace Hamburg, PA 19526

Finance individual contact information
 Name: G3CNC Accounts Payable
 Email: [email protected] 

Which means
 This information can be referenced if you are setting up G3CNC as a Vendor. Email us at [email protected] if you require additional information.

16. Languages

The parties have agreed that this arrangement will be established, and all related documents be written in English

Which means
 We both wanted these terms to be in English.